Fressnapf, Europe's largest specialty pet retailer, runs an e-commerce app with millions of users across multiple European countries. With such scale, even a single defect in production could impact on customer trust and revenue. To stay competitive, Fressnapf needed to strengthen its QA capabilities beyond the limits of its internal team:
Fressnapf needed more than extra hands. They needed someone senior who could keep millions of users safe from bugs, and at the same time help grow their QA practice by guiding juniors
OTM suggested Andrii, a senior QA automation engineer and full OTM employee (socially insured, EU resident), into Clients QA and DevOps setup. From day one he took ownership of automation and quickly became a driver for both delivery and team growth.
What impressed the client ways beyond the operational QA automation service, but the way Andrii took ownership - from co-shaping global test strategy to mentoring juniors
Coverage
of mobile app test automation owned and maintained by our expert. Additionally, a portion of the desktop app QA
Quality
tests pass rate, which we've increased from ~80% baseline by the start time in 2022
Prevention
of critical bugs caught before release, thanks to automation and effective interface with manual testers and DevOps
Continuity
years on a project, with multiple prolongations
Three years in, client keeps extending the service. Results are stable, trust is sustained, and the team sees Andrii as their own. Andrii’'s 3+ years at Fresnapf isn't an exceptio, over 90% of OTM experts stay with clients for more than a year
.jpg)
As a consultancy, it is particularly important for us to find talented employees. Oliva Talent Management does an excellent job and finds outstanding experts for us at a fair price.
Überzeugend war für mich die echte Nähe zum Kerngeschäft sowie die hohe situative Marktkenntnis und Kompetenz. Ich erhielt einen kontinuierlich gepflegten und aktualisierten Pool an Talenten, der laufend an unseren konkreten Personalbedarf angepasst und qualitätsgesichert wurde. So konnte ich jederzeit aus einer relevanten Auswahl direkt passende Profile auswählen, und durch die hohe Flexibilität wurden Aufwand und Kosten optimal an unsere interne Businessdynamik angepasst.
It is a pleasure to work with Oliva Talent Management. The whole team quickly catches on to our requirements and puts them into practice. I would especially like to thank Viktoria, who was our assigned recruiter. She is great.
Our objective was to optimize product delivery against budget while tackling a large scope. We took a bold step to build hybrid teams with internal and external resources. OTM helped us find the right experts fast, with strong cultural fit, high expertise, and competitive rates - even compared to large outsourcing providers. This created real impact for our users and business.
We like the brand and the website. It reflects our philosophy, integrates with offline identity, and was delivered with empathy and transparency.
I was only able to successfully complete many projects thanks to the help of Oliva Talent Management. I am very satisfied with Oliva Talent Management's performance in finding first-class experts who fulfill all project requirements.
With Andrii’s support, our QA scaled effectively. We kept quality stable while releasing faster and growing the team
On Andrii you can rely. If you give him a task, there are no unsolvable problems - he always finds a way.
